Red River Valley Cooperative Power Association is committed to enhancing the quality of life of its members, consistent with cooperative principles. Your cooperative has been delivering reliable electric energy to its member-owners since 1939 using technology and innovative services to meet the needs of agricultural, commercial and residential members alike.
In the beginning, that meant poles and lines to bring in electricity for lights. Today, those same lines bring you a vast array of electrical services. As your needs and wants continue to change, Red River will do its best to continue to meet your requirements.
All cooperative businesses adhere to seven guiding principles:
- Voluntary and Open Membership — Cooperatives are voluntary organizations, open to all persons able to use their services and willing to accept the responsibilities of membership.
- Democratic Member Control — Cooperatives are democratic organizations controlled by their members, who actively participate in setting policies and making decisions. The elected representatives are accountable to the membership.
- Members’ Economic Participation — Members contribute equitably to, and democratically control, the capital of their cooperative.
- Autonomy and Independence — Cooperatives are autonomous, self-help organizations controlled by their members.
- Education, Training, and Information — Cooperatives provide education and training for their members, elected representatives, managers and employees so they can contribute effectively to the development of their cooperatives. They inform the general public about the nature and benefits of cooperation.
- Cooperation Among Cooperatives — Cooperatives serve their members most effectively and strengthen the cooperative movement by working together through local, national, regional and international structures.
- Concern for Community — While focusing on member needs, cooperatives work for the sustainable development of their communities.
Red River Valley Co-op Power is a recipient of federal financial assistance from the U.S. Department of Agriculture (USDA).
In accordance with Federal civil rights law and USDA civil rights regulations/policies, USDA, its Agencies, offices, and employees, and institutions participating in or administering USDA programs are prohibited from discriminating based on race, color, national origin, religion, sex, gender identity/expression, sexual orientation, disability, age, marital status, family/parental status, income derived from a public assistance program, political beliefs, or reprisal/retaliation for prior civil rights activity, in any program or activity conducted or funded by USDA; not all bases apply to all programs; remedies and complaint filing deadlines vary by program or incident.
Persons with disabilities who require alternative means of communication for program information (e.g., Braille, large print, audiotape, American Sign Language) should contact the responsible Agency or USDA TARGET Center at (202)720-2600 (voice and TTY) or contact USDA through the Federal Relay Service at (800)877-8339. Program information may be made available in languages other than English.
To file a program discrimination complaint, complete the USDA Program Discrimination Complaint Form (AD-3027) found online at http://www.ascr.usda.gov/complaint_ filing_cust.html and at any USDA office or write a letter addressed to USDA and provide all of the information requested in the form. To request a copy of the complaint form, call (866) 632-9992. Submit your completed form or letter to USDA by: (1) mail: U.S. Department of Agriculture, Office of the Assistant Secretary for Civil Rights, 1400 Independence Avenue, SW, Washington, D.C. 20250-9410; (2) fax: (202) 690-7442; or (3) email: email@example.com. USDA is an equal opportunity provider, employer, and lender.
Red Flag Rules
A federal law commonly called “Red Flag Rules” mandates that utilities take steps to verify consumer identity for certain account requests. The purpose of the law is to prevent identity theft. Specifically this means you will be required to state your name and a PIN number, or show government-issued ID for some requests such as: new service/change of service requests, conservation loans, reconnections and others. These procedures will help protect your identity. For more information about the law, please call 1-800-788-7784 or 218-456-2139.